Terms & Conditions

Terms & Conditions

The following terms and conditions are operated by Urban Metalworks – by making an order with us you agree to be bound by these terms and conditions.

Orders / Payment

Upon ordering one of our products you will be sent a final quotation which includes delivery charges.  Should you accept this quotation we will send you a sales invoice. 

All standard items are to be paid for in full upon acceptance of our final quotation.

Payment can be made by bank transfer (BACS or Faster Payments), by cheque (payable to Urban Metalworks) or by credit/debit card or Paypal through our Etsy Shop.

All goods remain the property of Urban Metalworks until an order has been paid for in full.  Payment in full is required before goods will be despatched – once we have received cleared payment for goods we will confirm delivery date.

Product Description & Visual Representation

All pictures on this website should be regarded as representative of the final product you will receive, however slight differences between the items pictured and items actually supplied to you may occur due to variations in the natural materials used.

Privacy and Data Protection

In accordance with the requirements of the Data Protection Act 1998 we keep all customer details only for the purpose of fulfilling your order and for our mailing list.  All reasonable steps are taken to ensure your personal information is kept confidential.  Your personal information is not shared with third parties, unless this is necessary for the fulfilment of your order (such as delivery companies) and is never sold to any third parties.